This article was first published in the February issue of Insurance Regulatory and Development Authority of India (IRDAI).
The need for Integration of Information Technology (IT) solutions is one of the major drivers for growth across industries today. Some sectors are catching on to this trend faster than others and are growing exponentially. The healthcare insurance sector in India has the potential for tremendous growth and the various policies introduced, since the inception of healthcare insurance, have tried to provide an appropriate healthcare cover to the citizens. However, the sector has reached a point where technology must form the backbone of all processes involved in insurance claim settlement. To cater to the growing consumer demands today and in the future, a standardized protocol supported by technology and implemented across hospitals, TPAs and insurance companies that facilitates cashless healthcare insurance for all is the answer. Read the rest of this entry »